Parking management whether you are a private company or a local authority is a complex business. But the good news is, it can be made easier.
Implementing an IT solution to a business problem can be a juggling act. You have identified a list of key deliverables but you can’t find a single system that is the best solution for solving all your business issues.
If you are responsible for site or on-street parking enforcement and management, this dilemma may sound familiar as you juggle the demands of providing a fair and prompt service to drivers against the needs of customers and the growth of your business.
Delivering a high quality service whilst supporting the Positive Parking Agenda frequently demands that the integration of multiple parking services and applications is a complex necessity:
- Drivers are demanding more flexible ways to pay for parking sessions, either online or by phone using services such as RingGo and JustPark.
- You may have to deal with a mix of pay and display machines from manufacturers such as Parkeon, Metric and Hectronic.
- Street-based enforcement officers need to make detailed observations, including images that have to be logged against a specific contravention
- ANPR cameras are increasingly used to monitor sites and all their images require processing.
- Once you have pushed the data into your systems, you will need to monitor DVLA database closely and handle appeals professionally.
Drivers are demanding more flexible ways to pay for parking sessions, either online or by phone using services such as RingGo and JustPark.
You may have to deal with a mix of pay and display machines from manufacturers such as Parkeon, Metric and Hectronic.
Street-based enforcement officers need to make detailed observations, including images that have to be logged against a specific contravention
ANPR cameras are increasingly used to monitor sites and all their images require processing.
Once you have pushed the data into your systems, you will need to monitor DVLA database closely and handle appeals professionally.
If all this wasn’t enough, you also need to factor in debt recovery for those who avoid payment and create comprehensive audit trails to keep track of it all before you have to respond to GDPR Subject Access Requests.
Your parking administration staff will be working hard to try to make sense of all the data held in different systems. But without an advanced solution, there is a significant risk that mistakes may be made that could cost the company money in unnecessary DVLA lookups, appeals and debt recovery that could have been avoided.
So what are your choices?
Is the choice between:
- Choosing a single system which compromises on quality because it only achieves some of your objectives and sort of does the rest,
- or alternatively, multiple systems each of which are leaders in their field but require a great deal of effort to integrate together?
We have an alternative answer that will enable you to work smarter and bring all these diverse systems together. We can improve the service you deliver to drivers and drive (pun intended) workflow efficiencies that will reduce errors and your costs.
The solution is Zatpark.
Zatpark is a cloud based parking administration and management solution that takes the integration headache away and provides the glue between all the leading industry parking payment and administration systems.
It enables you to automate the whole end to end process of parking enforcement and management using best of breed applications without being locked in to a single supplier. All you need is an Internet connection and a browser.
Zatpark is hosted ‘in the cloud’ so no expensive IT equipment is needed keeping capital expenditure to a minimum, and a pay-as-you-go usage model keeps revenue costs to a minimum too.
So if you are a Local Authority or private company and want to ease your parking management headaches and start working smarter, get in touch at sales@zatpark.com for a free system demo from the comfort of your office chair.
