Napier Parking Case Study
ZatPark Parking Management System and Mobile App support Napier Parking’s enforcement operations
Napier Parking has a history of embracing technology, enabling them to implement effective Car Park management solutions resulting in reliable, efficient and cost-effective results. Napier Parking continues to stand at the forefront of parking technology offering full control of a range of payments and enforcement solutions and streamlining customer service with a convenient online customer portal.
For the past 5 years, Napier Parking has successfully used the Zatpark Parking Management System and Mobile App to support its enforcement operations. James de Savary, Owner and CEO of Napier Parking said
“the company is passionate about easy-to-use technology which was a prime reason for choosing Zatpark”.James also added,
“we believed Zatpark to be a modern IT system, which was delivered as a fully hosted cloud-based solution which is scalable to meet our future growth. This enables us to concentrate on our core parking activities leaving the technology in the hands of the domain experts”.
From day one Napier Parking has been pleased with Zatpark’s flexible approach to dealing with a number of challenges. For instance, Napier Parking has cherry-picked additional technology from multiple third-party vendors in areas such as cashless parking and automatic number plate recognition (ANPR) to reduce costs and increase efficiency. Zatpark has provided seamless integration to third parties.
Extending Enforcement with Zatpermit
After two years of operating the Zatpark system, Napier Parking extended its investment by going live with Zatpark Permits Management System. James reports that:
“this was a simple and logical decision based on efficiency gains and cost savings”.
James concludes that:
“Napier Parking will continue to invest in new technology. I believe that working with Zatpark our combined knowledge of Parking and Technology will allow us to improve a wide range of parking customers’ business activities”.
Dave Herbert CEO of ZatPark added
“we were delighted to provide services to Napier when they joined us 5 years ago, it’s been great to support their business and see their use of our systems evolve as their operation grew. Working in partnership is an underlying philosophy of Zatpark an approach that has benefited both companies. We look forward to supporting Napier for many years to come”.
Download and read our North East Lincolnshire Council case study
“I believe that working with Zatpark, our combined knowledge of Parking and Technology will allow us to improve a wide range of parking customers business activities.”
James De Savary
Managing Director, Napier Parking